Nutrition counseling sessions are healthcare appointments. Virtual visits can be extremely convenient for both the client and the provider. It eliminates the need for a commute, sitting in a waiting room and driving home during rush hour traffic. With that said, Telehealth appointments with your healthcare provider might come with a few caveats and valid considerations.

Here are a few things to consider before your first Telehealth appointment and additional appointments going forward:

Show up on time

If you have booked an appointment, chances are you are getting reminder emails. When you book an appointment slot, that slot becomes unavailable for someone else. Make sure that you are showing up for your appointment and show up on time! Showing up late to an appointment can result in less time spent with your provider and/or affecting appointments taking place after you.

If you no-show without communication, don’t be surprised if you are charged a fee

If you schedule a Telehealth appointment and don’t show up without letting anyone know, there’s a good chance you’ll be charged a no-show fee. It might not seem like a big deal, but it really puts your provider in a tough spot and can throw off their whole day. A quick call or message to cancel or reschedule goes a long way — and it’s just the considerate thing to do!

Need to cancel or reschedule? No worries – just let your provider know

Things happen! The sooner you can let your provider know the better. This allows for proper planning and for another person to be able to take that slot. Letting your provider know 24-48 hrs in advanced is typical and can be very helpful.

Choose a private, quiet place with good internet connection

During your Telehealth visit, you’ll probably be discussing personal health information and sharing important details about your medical history. That’s why privacy really matters. It’s also essential to be in a quiet space where you won’t be distracted by work or driving. Make sure your provider can hear you clearly and that your internet connection is stable — it helps them give you the best care possible.

Key Takeaways

These are just a few ways to make your Telehealth counseling session a productive one. Let’s make the best of our time together.

I can’t wait to work with you!

-Crystal McLean, MS, RD, LDN

Owner, Thrive Performance and Nutrition LLC